Frequently Asked Questions
A few simple answers
When will I be charged for an order?
Your credit card or account will be charged and captured at the time you place your order on the website. In most cases, the product will be shipped out within 72 hours of payment (business days), in which case you will receive a tracking notification to your email or by SMS text message (depending on the option you chose at checkout) and delivered within 5-7 business days depending on your location. Freight items traveling by truck may take up to 10 business days to deliver depending on location. In some cases, we will have shipping delay notices on the product page of the product you ordered. Please be sure to read any notices on the product page prior to ordering from our website.
What is the return policy?
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please see the full return policy for more information.
What is Hydroponics?
Hydroponics is is a method of growing plants without soil by instead using mineral nutrient solutions in a water solvent (NFT & Aeroponic). Soiless media such as Coco, Perlite Rockwool, etc are also forms of hydroponics. A few of the benefits of hydroponics include: •The ability to produce higher yields than traditional, soil-based agriculture. •Allowing food to be grown and consumed in areas of the world that cannot support crops in the soil. •Eliminating the need for massive pesticide use (considering most pests live in the soil), effectively making our air, water, soil, and food cleaner.
What are the different types of Hydroponic systems?
Deep water culture (DWC) Deep water culture (DWC) is a hydroponic method of plant production by means of suspending the plant roots in a solution of nutrient-rich, oxygenated water. Also known as raft/pond or float systems, this method uses floating rafts to suspend plant roots into a pond of water often 8-12 inches deep. Compared to other hydroponic techniques, such as NFT, deep water culture is relatively inexpensive to set up and can be easily reproduced by a home grower. Since there is a relatively large reservoir of nutrient rich water for each plant, there is buffering for pH, EC, and temperature, meaning those elements of the systems won’t fluctuate as fast as they might in an NFT system. Drip systems (VersaGrow) A drip system is an active hydroponic system. This means that it uses a pump to feed your plants with nutrients and water regularly. It is also called trickle, or micro irrigation system. As the name suggests, the system uses small emitters to drip the nutrient solution directly onto your plants. NFT systems The Nutrient Film Technique (NFT) is a growing system that constantly recirculates a stream of nutrient rich water through food grade PVC for growing leaf crops such as lettuces and smaller herbs. The NFT channel system uses water very efficiently because it is recirculates the water. Ebb-Flow (flood and drain) systems An ebb and flow system, also known as a flood and drain system, is a popular hydroponic growing system where there's an intermittent water flow over plants grown in an inert medium. Ebb & Flow consists of a flood tray, tray stand, reservoir, and pump. You will also need a couple feet of black vinyl tube, ebb and flow outlets, and screens. Aeroponic systems Aeroponic growth refers to growth achieved in an air culture. Aeroponic system refers to hardware and system components assembled to sustain plants in an air culture. Aeroponic greenhouse refers to a climate controlled glass or plastic structure with equipment to grow plants in air/mist environment.
What kind of maintenance is involved with a Hydroponic System?
Daily • Check reservoir for water levels, pH and TDS fluctuations. • Check grow room temperatures and humidity percentages. • If you use CO2, the CO2 system should be checked to ensure that it is working correctly. • Check watering system. If a pump fails it should be replaced immediately. If drippers are blocked they should be cleaned or replaced immediately. • Check plants for disease and insect infestations. It is always best to stop disease and insect outbreaks early. The longer an infestation is left the more difficult it will be to cure, yield losses will be high and crop failures are possible. • Check plants for leaf discoloration and deformities that may be caused by such problems as nutrient deficiencies or nutrient burn (over feeding), as well as leaf curl from lights being to close. • Crop hygiene is extremely important. Cut off and discard diseased leaves. If a plant is badly diseased, it is always better to throw out one or two plants to control disease outbreaks than it is to destroy a complete crop. The same applies to insect infestations, especially spider mites. • General maintenance – failed light bulbs, light movers, fans, loose ducting, leaks etc. should be replaced or repaired. Weekly • Foliar spraying for disease and insect pests should be done weekly to prevent outbreaks. • Complete reservoir change should done weekly to prevent nutrient imbalances and bacteria build-up. • The growing medium should be flushed once a week to stop nutrient lock up. End of the Cycle • The hydroponics system should be completely sanitized at the end of each crop. This will minimize disease carry over to the next crop. • The grow room should be sanitized with insecticides and fungicides. Walls, floors, ceilings and equipment should be wiped down to remove insects/eggs and fungi spores. The cleaner the grower is in his growing room the fewer problems he will have in the following crop.
What does an Air Stone do?
An air stone helps to provide oxygenate the nutrient solution. This oxygen is extremely beneficial to the root zone and helps to promote fast, healthy growth as well as prevent disease. This is one of the main reasons that plants growing in a hydroponic system grow so much faster than plants in soil. If you are growing in soil you can still reap some of the rewards of oxygen by simply oxygenating your water before applying it to the soil.
What are the best water filters?
Reverse Osmosis System Membranes or "RO Filters," are the optimal way to remove contaminants and minerals from your water to ensure the water you start with is clean and pure. Often city water sources or wells can contain contaminants, pathogens, and chemicals that can hinder plan growth and adversely affect the performance of added nutrients. RO filters deliver near-zero PPM water through a sediment filter, next chemical contaminants are removed with a carbon filter. The RO membrane then removes the smallest remaining contaminants while the final UV sterilization filter removes any pathogens. The result is pure clean water that is perfect for all gardens and growers.
What kind of growing media can I use?
Some of the most widely used growing media's include Rockwool, Lightweight Expanded Clay Aggregate (called, Hydrocorn or Grow Rock), Coconut Fiber/Coconut chips, and Perlite or Vermiculite.
Should I use CO2?
There are two main benefits to using Co2 in your indoor garden that I found: greater yield and faster growing. To explain further, plants have a certain amount of moisture and energy in their leaves at all times, and Co2 aids in bringing out that energy to help your plants thrive. By unlocking that stored energy, most growers agree that you will get about 20-30% more yield with an increased growing speed of at least 15%.
What are the different types of nutrients?
Base nutrients just means essential plant food. This is the regular "everyday" fertiliser that your plants need to assimilate in order to grow and bloom. Mineral Boosters tend to also be just plant food, but designed to be used at specific times in the plant lifecycle. Boosters that provide extra phosphorus and potassium (known as PK boosters) are most common. There are other types of boosters that can enhance the availability of your base nutrients (rather than add to them) - this is especially applicable to organic products. Additives covers just about everything else. Enzyme products, acidity adjusters (to move the pH of your nutrient solution up and down), wetting agents, mycorhizae, vitamins, humic acids, fulvic acids, you name it. Here we use "additives" to cover "everything else."
Why are some nutrients available in A & B?
There are different options of nutrients. One part nutrients are preferred by some growers simply because of their ease of application. After all, you only have to measure one thing once! All the minerals your plants need are delivered in precisely the right ratios in one bottle. Two part (A and B) nutrient products are really four parts! You have two bottles for the grow stage (Grow A and B) and two bottles for the bloom stage (Bloom A and B.) By splitting the grow and bloom formulations into two components for each, manufacturers can separate volatile elements and produce nutrients at higher concentrations. This means the grower uses less product to make their nutrient solution. The golden rule when using multi-part nutrient products is to stir in the 'A' part thoroughly into your water reservoir before stirring in the 'B' otherwise the nutrients will not dissolve properly and precipitate out of the solution making some important elements unavailable to your plants. Equal parts of 'A' and 'B' are used.
What is the difference between Grow Light bulbs and Full LED systems?
Grow light bulbs are the cheaper option. For most people, it’s easier to use as well. Just take an old lamp or ceiling light that needs bulb replacement, and pop in a specially-designed grow bulb. Grow light fixtures are more expensive, but they offer a more holistic solution. A single fixture can provide the illumination for multiple plants, dispersing the lighting evenly throughout the space. Because these fixtures are specifically designed for grow light purposes, they tend to provide a fuller light spectrum range than cheaper light bulbs.